Information we collect
We may collect personal information you provide directly, including your name, phone number, email address, property address, mailing address, sale timeline, property condition, repair details, occupancy details, title or ownership notes, photos or documents you choose to provide, and the content of calls, texts, emails, form submissions, or other communications.
We may also collect technical and usage information, including IP address, device and browser information, pages viewed, referral source, approximate location, cookie identifiers, analytics events, advertising identifiers, and similar website activity data.
Why we use information
- To respond to your request and evaluate whether Mi Casa Investment Group may make a direct cash offer.
- To communicate by phone, text, email, mail, or other channels about your property inquiry.
- To schedule appointments, inspections, due diligence, title or escrow steps, and closing-related activity.
- To operate and improve the website, lead forms, CRM, advertising, analytics, call tracking, SMS, and email systems.
- To maintain business records, prevent fraud, protect legal rights, resolve disputes, and comply with law.
How we share information
We may share information with service providers and business partners that help us operate our website and real estate investment workflow, including hosting providers, form processors, CRM tools, phone and SMS providers, email providers, analytics and advertising providers, contractors, inspectors, title and escrow companies, attorneys, accountants, compliance providers, and other parties involved in evaluating or completing a potential property transaction.
We may also disclose information if required by law, to protect rights and safety, during a business transfer, or with your direction or consent.
Do Not Sell or Share My Personal Information
California law may define “sale” or “sharing” broadly. If our use of advertising, analytics, lead routing, or other third-party tools is considered a sale or sharing of personal information, you may opt out by emailing us using the link below. We will also honor a valid Global Privacy Control or similar opt-out preference signal where required.
Your California privacy rights
Access and know
You may request that we disclose the categories or specific pieces of personal information we collected about you, the sources, purposes, and categories of recipients.
Delete
You may request deletion of personal information, subject to legal, transaction, security, business record, and other permitted exceptions.
Correct
You may ask us to correct inaccurate personal information we maintain about you.
Limit and non-discrimination
You may request limits on sensitive personal information where applicable. We will not discriminate against you for exercising privacy rights.
We may need to verify your identity before completing certain requests. When required, we will acknowledge California privacy requests within 10 business days and respond within 45 calendar days unless an extension is permitted. You may use an authorized agent where allowed by law.
Phone, text, and email communications
If you provide a phone number, you agree that Mi Casa Investment Group may contact you by call or text about your property inquiry. Message and data rates may apply. Consent is not a condition of purchase. You may ask us to stop contacting you at any time.
Retention, security, and children
We keep information for as long as reasonably necessary for the purposes described in this policy, including property evaluation, transaction records, legal compliance, fraud prevention, and business operations. We use reasonable administrative, technical, and organizational measures to protect information, but no website or transmission method is completely secure. This website is not directed to children under 16.
Contact
For privacy requests or questions, contact Mi Casa Investment Group at hello@micasainvestmentgroup.com.